PCI Carriage Policy
We have designed a simplified carriage policy to ensure we offer clarity, commitment and reliability to our customers.
Whilst the global supply chain has faced unprecedented challenges in the last 12 months, we are keen to support your needs. We are putting more vans on the road, extending their range and increasing the regularity that we visit some areas. Where a third party carrier is necessary, we have designed a simple framework to enable us to keep our pricing competitive.
The key points are as follows:
- We have introduced three new daily runs from both our Leeds and Long Eaton depots
- Our carriage cost has been reduced to £9 on orders under £150*
- Local deliveries to LS and NG postcodes will be free delivery, no minimum spend
- Bulky products such as polyester wadding, foam and polyfoam can be sent to anywhere on the UK mainland free of charge on orders over £300**
If you wish to discuss this further, please do not hesitate to contact our sales team on 01132 351111.
The full details are below:
|Customer Type||Minimum Order Value||Carriage Cost|
|Local Customers (LS & NG10 postcodes)||£0||Free|
|All Other Van Customers||Under £75||£9|
|All Other Van Customers||Over £75||Free|
|Standard 'non bulk' Courier Order||Under £150||£9|
|Standard 'non bulk' Courier Order||Over £150||Free|
|Bulky Items||Under £150||£39|
|Bulky Items||£150 - £299||£19|
Products classified as 'bulky' are as follows: Polyfoam, polyester wadding, felt, fibre, coir, fillings, cardboard, foam, mattresses and bed actions.
Next Day DeliveryWe are able to service over 95% of our customers with a next day delivery when your order is placed before 2.00pm Monday to Friday. The size of your order and your location will determine how your goods are packed and despatched. We use our own fleet of vehicles as well as distribution partners such as DX and Palletways. We only work with people who care about our product’s safe arrival like we do.
Free Delivery AvailableAs you load your basket you will find there is free carriage available when you spend over £150. We do have some exceptions where items are excessively bulky and additional carriage costs are incurred. We are happy to speak with you regarding these items to discuss more economical ways of shipping that you may find beneficial.
**Assumes goods can be shipped on a single pallet